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It is very beautiful!
The material quality and color of the curtains exceeded our expectations. We inspected both linen sheer curtains and found no damage. We highly recommend Lumos to our family and friends.
This is not a review. I received the swatches. And want to order drapes. I went to measuring scan and entered my measurements. Your site told me to wait till next day and I will receive more instructions I picked the fabric That was yesterday. How can I order???
Waiting for your response. ([****])
Hi Shirley, we have replied to your question promptly. You can use our Measurement Tool to get the precise measurements. https://lumoscurtains.com/pages/how-to-measure
I had a great experience with this purchase. Customer support — especially Nell — was fantastic. They guided us through choosing the right dimensions, pleat type, and made sure the curtains would be compatible with a rack we had bought from another store. Since everything is custom-made and not returnable, I was anxious about sizing and fit, but their help gave me confidence and everything turned out perfectly.
The quality of the curtains is excellent. As advertised, they are not fully blackout, but they do a great job of dimming the room while still looking beautiful. Overall, I’m very happy with the purchase and highly recommend both the product and the customer support team.
This is wonderful feedback—thank you so much, Eleonore! We're thrilled to hear you had a great experience and that Nell's guidance on dimensions and compatibility made you feel confident about your custom order.
P.S. As a general safety reminder, please be cautious and maintain a safe distance between any curtains and radiators to prevent a fire hazard.
Love my new sheer curtains, and the cats have definitely tested them. Softening the room with no holes!
It sounds like they're a perfect match for your home and your cats. Thanks so much for sharing your experience—we appreciate the great review! Thank you, Christina!
Lumos have provided the best customer service I have ever experienced (and I have shopped a lot!), I bought cat proof curtains for my villa in Europe and the Lumos team, under the wonderful Jenny, helped me every step of the way - from choosing, measuring, and payment through to invaluable assistance with international shipping. They responded extremely quickly to any requests I had and often were ahead of the game. I am incredibly impressed at how hard they worked and always with such grace and politeness. I cannot recommend Lumos enough. Thank you to everyone involved.
Thank you so much for your wonderful review! We are so glad to hear that you had such a positive experience with our team, and we'll be sure to pass along your kind words to Jenny. We truly appreciate your business and hope you and your cats enjoy your new curtains!
I'm a single, divorced mom of two kids, work full time, and on a tight budget. These are worth the spend, let me tell you! There is nothing to dislike! I have 3 cats and 2 of them are obsessed with curtains, no matter what the material. They're the type who play and use their claws on them, but no climbing. Well, they are acting a offended with these new sheers and I am fully amused and THRILLED. So much so that Im going to go off budget and order another pair!
Thank you so much for taking the time to share your review. We were all so thrilled to read your story. As a busy, single mom on a budget, your endorsement means the world to us and we're incredibly grateful for your support.
I was only interested in the "cat scratch proof/resistant sheer curtains, but after feeling and seeing the other swatches I'm definitely going to look into purchasing some of those as well!
Hope you enjoy our Cat Proof Sheers, and if you decide they are up to your standards, we'd love you to look into some of our other selections! Thank you for your review, Nancy.
I love these! I followed the directions on the Lumos website for measuring the space where I needed the curtains, and they fit perfectly. I purchased the white Cat Proof Sheer Curtains. These curtains have already been exposed to my cats, and so far, so good! No pulls or tears! Just FYI, please read the shipping policy on the Lumos website, as it contains important information about import regulations and tariff rules. Lumos will pay these fees, if there are any, by following the instructions on their website! I plan on ordering more curtains from Lumos in the near future!
These Cat Proof Sheers look so cute on your windows! Thank you, Deanna.