Shipping Policy

We offer FREE Standard Shipping on all products! At Lumos Curtains, we are committed to provide you with a seamless shopping experience from the moment you place your order to its safe delivery at your doorstep. Please review the following shipping policy to understand how we handle shipping and delivery of your orders.

 

Processing Time

The time frame of order delivery is divided into two parts:

Handling time: 7-10 business days. (All orders are custom tailored, which usually takes 7-10 days for your order to be ready. During peak seasons or promotional periods, processing times may be slightly extended, but we always strive to ensure swift order processing.)

Express shipping : 3-5 business days. (Our direct sourcing strategy ensures the best pricing, with delivery times typically within 3-5 days via air.)

Total time: 10-15 business days.

*90% of the orders arrive within 2 weeks. 

 

Tracking Information

Once your order has been shipped, you will receive an email confirmation with the tracking number. You can use this tracking number to monitor the progress of your shipment through the carrier's official website (eg. DHL, FedEx, UPS).

Duties and VAT

Please be aware that depending on your country's tax laws and customs regulations, there may be duties and VAT applicable during shipping. Any duties and VAT are your responsibility, and you'll need to cover these fees.