I had a great experience with this purchase. Customer support — especially Nell — was fantastic. They guided us through choosing the right dimensions, pleat type, and made sure the curtains would be compatible with a rack we had bought from another store. Since everything is custom-made and not returnable, I was anxious about sizing and fit, but their help gave me confidence and everything turned out perfectly.
The quality of the curtains is excellent. As advertised, they are not fully blackout, but they do a great job of dimming the room while still looking beautiful. Overall, I’m very happy with the purchase and highly recommend both the product and the customer support team.
